North Carolina APCO Chapter Award Winners

Here's a breakdown of the different awards offered by the NC APCO Chapter, focusing on the responsibilities and qualities considered for each category:

Individual Awards:

• Telecommunicator of the Year: Recognizes outstanding call takers, dispatchers, and emergency communications operators. Ideal candidates excel at handling emergencies, prioritizing calls, and using technology effectively.
• Line Supervisor of the Year: Honors exceptional supervisors who manage call center teams, ensuring adherence to policies and procedures while fostering a positive work environment.
• Communications Center Director of the Year:  This award goes to directors who lead communication centers effectively,  overseeing staff, budgets, and technology while maintaining positive relationships with partner agencies.
• Information Technologist of the Year:  This category recognizes IT professionals who provide exceptional support for communication center technology, including hardware, software, and network systems.
• Radio Frequency Technician of the Year:  Honors technicians who excel at installing, maintaining, and troubleshooting radio communication systems, ensuring optimal performance and network reliability.
• Trainer of the Year:  This award recognizes instructors who develop and deliver exceptional training programs for call takers, dispatchers, and supervisors, enhancing their knowledge and skills.

Team Awards:

• Communications Team of the Year:  This award honors teams of two or more individuals who collaborated on a specific project or incident, demonstrating exceptional teamwork and achieving positive outcomes.

Commercial Member Awards:

• Commercial Member of the Year: Recognizes a commercial member company representative who demonstrates exceptional professionalism, customer service, and a commitment to supporting APCO's mission.

Special Recognition Award:

• Craig Moser Award: This prestigious award is given to a dedicated NC APCO member who has made significant contributions to improving the chapter and benefiting all members.

Additional Notes:

• Nominees for all awards (except Commercial Member) must be submitted in writing, detailing their achievements and contributions.
• Executive board members are not eligible for awards during their term.
• Recipients of the Craig Moser Award are inducted into the NC APCO Hall of Honors.