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North Carolina APCO proudly offers the Virtual Training Initiative, providing free online training opportunities throughout the year. Details for our next scheduled session are listed below.
To best serve our local agencies, priority access to this webinar is given to attendees from North Carolina. We gladly welcome out-of-state registrations and will confirm your attendance status at least two days before the event. For your convenience, the session will also be broadcast on our YouTube channel and available on-demand for those who cannot join us via Zoom.
Presented by Sarah Saunders
This course is designed to help emergency communications professionals understand stress as a natural physiological response—not a personal weakness. Connecting stress science directly to the realities of the communications center, participants will explore how stress impacts the brain, body, behavior, and workplace culture, including an in-depth look at the fight, flight, freeze, flop, fawn, and friend responses.
Through guided self-evaluation, attendees will identify personal triggers and recognize their unique warning signs. The course culminates in the creation of a practical, living Personal Stress Plan, equipping participants with grounding techniques, daily self-care strategies, and a network of safe support to foster resilience before, during, and after a crisis.
Date: Wednesday, September 16, 2026
Time: 2:00 PM - 5:00 PM ET
If you wish to host a class or would like to see a certain topic offered in a classroom format or online platform, please contact Jeryl Anderson.
The NC Chapter of APCO is committed to offering training to our members and friends and will closely follow the Executive Order issued by our Governor and any additional agency safety protocols.
It is our Chapter's goal to continue to provide quality training for our members across the state in a cost-effective manner. We thank you for your support in our efforts by attending the training and only want to widen our efforts.
Cancellation and refund requests must be received in writing no later than 14 calendar days before the beginning of the course or event.
Refunds will be processed less a $75 administrative charge per registration. Substitutions between attendees will incur a $25 administrative charge. No refunds will be granted less than 14 calendar days before a class is scheduled to begin, or for no-shows.
Cancellation requests should be submitted in writing by email to the Chapter Treasurer.
Substitutions may be made at any time, and will incur a $25 administrative charge. If you wish to substitute a participant, please contact the Chapter Treasurer by email.
If it is necessary for North Carolina APCO to cancel a course due to low enrollment or other extenuating circumstances, attendees will receive a full refund for the amount paid.
All refunds will be made within 30 days of the last day of the scheduled event.
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