North Carolina APCO Cancellation Policy

This policy was approved by the North Carolina APCO Executive Board on May 15, 2021, and applies to all NC APCO sponsored training events, including the Telecommunicator Training Symposium.

Cancellation and refund requests must be received in writing no later than 14 calendar days before the beginning of the course or event.

Refunds will be processed less a $75 administrative charge per registration. Substitutions between attendees will incur a $25 administrative charge. No refunds will be granted less than 14 calendar days before a class is scheduled to begin, or for no-shows.

Cancellation requests should be submitted in writing by email to the Chapter Treasurer.

Substitutions may be made at any time, and will incur a $25 administrative charge. If you wish to substitute a participant, please contact the Chapter Treasurer by email.

If it is necessary for North Carolina APCO to cancel a course due to low enrollment or other extenuating circumstances, attendees will receive a full refund for the amount paid.

All refunds will be made within 30 days of the last day of the scheduled event.